We value the protection of your personal data. This Privacy Policy explains how we collect, process, store, and protect personal information when you use our website, contact us, or interact with our association. We comply with the Swiss Federal Act on Data Protection (DSG) and, where applicable, the EU General Data Protection Regulation (GDPR).
Viscenda
Erfinderstrasse 1
4600, Olten, SO
Switzerland
contact@viscenda.com
If you have questions about data protection, you may contact us at any time.
For all privacy‑related matters, including deletion requests, data access requests, or questions about this Privacy Policy, please contact our dedicated privacy address:
privacy@viscenda.com
When you visit our website, we may automatically collect:
IP address
Date and time of access
Browser type and version
Operating system
Referrer URL
Pages viewed
Technical logs for security and performance
These data are required to ensure the proper functioning and security of our website.
We collect personal data that you voluntarily provide through:
contact forms
login or registration processes
email communication
WhatsApp messages
SMS or phone calls
membership applications
working with or for the association
participation in events
This may include:
full name
email address
phone number
postal address
payment information (e.g., bank details, transaction confirmations)
application documents (CV, motivation letter, certificates)
“Personalblätter / Personalstammblätter”
any other information you choose to share with us
If you make payments (e.g., membership fees, event tickets, donations), we may process:
payment confirmations
transaction details
billing information
We do not store credit card numbers on our servers. Payments are processed through secure third‑party providers.
If you contact us via WhatsApp, email, or phone, we process the data you provide for the purpose of responding to your inquiry or managing your relationship with the association.
WhatsApp messages are subject to WhatsApp’s own privacy policies.
Applications, personal records (“Personalblätter / Personalstammblätter”), and internal documents may be stored using Microsoft Office services as well as our own infrastructure, including:
Microsoft OneDrive
Microsoft SharePoint
Microsoft Outlook
Microsoft Teams
Viscenda web servers
Stellar Hosting
cPanel and Roundcube
Viscenda social media accounts (for communication‑related data only)
These services are hosted in secure data centers and follow industry‑standard security measures, including access controls, encryption, and regular security reviews.
Our website may use cookies to:
enable basic website functionality
improve user experience
analyze website usage
You can disable cookies in your browser settings at any time.
read more via: https://viscenda.com/legal/cookie-policy-eu/
We may use trusted third‑party providers for:
website hosting
analytics
email delivery
payment processing
cloud storage (Microsoft 365)
These providers may process personal data on our behalf under strict confidentiality agreements.
We do not sell or share personal data with third parties unless:
it is required by law
it is necessary for fulfilling our association’s activities
you have given explicit consent
we use trusted service providers (e.g., Microsoft, hosting providers)
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
membership administration
communication
event management
financial documentation
legal and regulatory obligations
Certain documents — such as applications, “Personalblätter / Personalstammblätter,” internal records, and administrative files — may be stored for an extended or indefinite period when required for:
long‑term membership administration
historical or archival purposes
legal compliance
internal documentation needs
If you request deletion of your personal data, we will review whether any legal or operational obligations require us to retain specific documents. All data that is no longer required will be deleted or anonymized.
We implement appropriate technical and organizational measures to protect your data from:
unauthorized access
misuse
loss
alteration
These measures include encrypted communication, secure storage, restricted access, regular cybersecurity reviews, and enforced two‑factor authentication (2FA) for members who work with sensitive data.
You have the right to:
request information about your stored data
request correction of inaccurate data
request deletion of your data (unless legal obligations prevent this)
withdraw consent for data processing
request data portability (where applicable)
To exercise your rights, please contact our dedicated privacy address:
privacy@viscenda.com
We may update this Privacy Policy from time to time. The latest version is always available on our website.
For general inquiries: contact@viscenda.com
For privacy‑related matters: privacy@viscenda.com